Terms of Service
Ke Nail Studio — Terms of Use
Last Updated: May 12, 2026
1. Acceptance of Terms
By accessing our website or purchasing from Ke Nail Studio, you agree to be bound by these Terms of Use. If you do not agree, please discontinue use of our site and services.
2. About Us
Ke Nail Studio is a Canadian luxury handmade press-on nail brand. We design, craft, and sell reusable, limited-edition press-on nails and related accessories.
3. Products & Descriptions
- All products are handmade and may have slight variations in appearance — this is part of their handcrafted nature and not a defect.
- Colours may appear slightly different on screen depending on your device's display settings.
- All designs are exclusive and limited edition. Once sold out, a design may not be restocked.
- Custom sizing is available; please refer to our sizing guide before ordering.
4. Orders & Payment
- We reserve the right to cancel or refuse any order at our discretion (e.g., suspected fraud, pricing errors).
- Payment must be completed in full before your order is processed and shipped.
5. Shipping & Delivery
- We ship within Canada and internationally. Shipping times and costs are displayed at checkout.
- We are not responsible for delays caused by carriers, customs, or circumstances outside our control.
- Risk of loss passes to the customer upon handoff to the carrier.
6. Returns & Refunds
- Due to the hygienic and handmade nature of our products, all sales are final. We do not accept returns or exchanges on opened nail sets.
- If your item arrives damaged or defective, please contact us within 5 business days of delivery with photos, and we will work to resolve the issue.
- Custom orders are non-refundable.
7. Product Use & Safety
- Our nails are designed for cosmetic use only. Follow all included application and removal instructions carefully.
- We use materials that are low-odor, gentle, and eco-friendly; however, if you experience any irritation or allergic reaction, discontinue use immediately and consult a medical professional.
- We are not liable for any adverse reactions resulting from failure to follow care instructions.
8. Intellectual Property
- All designs, images, content, and branding on this site are the exclusive property of Ke Nail Studio and are protected by Canadian and international copyright law.
- You may not copy, reproduce, distribute, or use any of our designs or content without our prior written consent.
9. User Conduct
By using our site, you agree not to:
- Use our platform for any unlawful purpose
- Post false, misleading, or defamatory reviews or content
- Attempt to reverse-engineer, copy, or replicate our product designs
10. Limitation of Liability
To the fullest extent permitted by Canadian law, Ke Nail Studio shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
11. Privacy
We are committed to protecting your personal information in accordance with Canada's PIPEDA (Personal Information Protection and Electronic Documents Act). Please review our Privacy Policy for details on how we collect and use your data.
12. Governing Law
These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.
13. Contact Us
For any questions or concerns, please reach out to us at: kenailstudioluxury@gmail.com
TUTORIALS
HERE YOU WILL FIND OUR INSTRUCTIONS ON HOW TO SIZE, APPLY, AND REMOVE PRESS-ON NAILS. The preparation steps for application are the same - you can choose your preferred method: jelly pads, nail glue, or UV gel.